From References:

“I’m very intrigued by [RefCheck®’s] process. I’ve never had a [reference] interview like this. It’s very substantive; I would certainly like to have this kind of information for my business.”

~ Business Owner, Communications Company

“I’m impressed with the thorough nature of the reference-checking process and I applaud your efforts. I’d like this information for my company.”

~ Corporate HR Director, Major international fashion retailer

“This is the most thorough reference I’ve ever had. I can see why it’s important to make sure it’s a [cultural] fit.”

~ SVP, Government Relations, Regional Midwest Bank

“I provide reference information all the time, but this is the first time I’ve been contacted by a third party.  I think this was a very objective process.  One of the things I noticed about our conversation was that you didn’t affirm or negate what I was saying, and I thought to myself, `Wow.’  When people call me for a reference I can usually sense that the person is nodding with me, or agreeing with me, but I didn’t hear that from you.”

~ VP, Store Operations, Global Retailer

“Do other people give you as much information as I just did?  I’d like to have information about your company, because this kind of information would’ve been very helpful to me with a recent hire that’s not working out.  The reference report I get from our HR staff is not thorough enough.”

~ SVP, Materials, International Sportswear Manufacturer

“I agree with you one-hundred percent that the culture question is critical. You’re pretty thorough; I can’t think of anything else. This has been very, very thorough, and as you cross-referenced the information you have, you’ll be able to see what Melissa is about. I don’t know [your client’s] culture, but I agree with you one-hundred percent that the culture question is critical.”

~ Former President and CEO of 350-store cosmetics and salon retailer

“I was impressed with the thorough nature of the reference-checking process and I applaud your efforts.  I’d like this information for my company.”

~ Former Corporate HR Manager, Fashion Industry, New York City, now President and CEO, national jewelry retailer

“You’ve asked a lot of good questions. It’s absolutely obvious that you do this for a living.”

~ Director of Operations, Fortune 500 food processing company

“You’ve asked me the most amazing array of questions.  I do a lot of these calls, but you have had the most exhaustive list ever; this has been great.”

~ Senior Partner, Global management and technology consulting company

“You’re pretty thorough; I can’t think of anything else. This has been very, very thorough, and as you cross-referenced the information you have, you’ll be able to see what Melissa is about. I don’t know [your client’s] culture, but I agree with you one-hundred percent that the culture question is critical.”

~ Former president and CEO of public, 350-store cosmetics and salon retailer

“I’ll have to remember these six [cultural] dimensions; they’re good…”

~ U.S. General Counsel for Global Fortune 200 sportswear company

“You’ve asked a lot of good questions. It’s absolutely obvious that you do this for a living.”

~ Director of Operations, Fortune 500 food processing company

“This has been very, very thorough, and as you cross-reference the information you have, you’ll be able to see what she is about.  I don’t know [your client’s] culture, but I agree with you one-hundred percent that the culture question is critical.”

~ Former president and CEO of public, 350-store cosmetics and salon retailer

“I like [this] process very much; I like the objectivity. Do you partner with the [hiring] company to understand the dimensions and metrics to then do your work? ”

~ Corporate Director, Human Resources, one of the world’s largest makers and marketers of horticultural and turf products.

“I kind of like how you do this—and independent company doing this. It’s very cool. And I agree that it’s important that it be a good fit for both [the candidate and the organization].”

~ Chief, U.S. Department of Defense

“I do a lot of interviews too, and I really felt like this has been a good discussion, because you gave me the chance to tell you about him and what he did for me, and the question about if I would I re-hire him is an important one.”

~ Former CEO of Regional Technical College

“This is definitely the most comprehensive discussion that I’ve had as a reference, so I’m imagining that that speaks to the quality of the company that’s using you.I can’t think of anything more; this is definitely the most comprehensive discussion that I’ve had as a reference, so I’m imagining that that speaks to the quality of the company that’s using you. I imagine there’s a level of expectation and that’s why they use you.”

~ Director of Operations and Profitability, International Retail Conglomerate

“You’ve really made me think. This [reference interview] is a new way of approaching this [process]; it was good.”

~ VP, Materials Testing Lab for Garment Industry

“It’s interesting to go through these steps [the interviewer presented]. My manager now isn’t a cultural fit here. He may be brilliant, but he doesn’t fit our culture. I learned a lot as a result of this interview; I enjoyed it.”

~ Director, U.S. Store Merchandising, Fortune 50 Home Improvement Retailer

“I think you have a good picture; it’s obvious you do this for a living.  Her performance is excellent; she’s driven and strong-willed.”

~ SVP, Merchandising, Fortune 50 home improvement retailer

From Clients:

“Thank you for the comprehensive and targeted reference checks that you performed on our candidate. Since you’re in the feedback business, thought I would report ours to you: I shared the summary of the reports with the hiring and next-level managers, and they were grateful for the detail and the context provided in the information. I found it easy to compare the reports and to knit together a profile based on the comments and flow. The candidate gave the search consultant feedback about the RefCheck® experience that was reported by the reference interviewees. They all indicated that the interview was among the best reference checking they had experienced; they were impressed with your thoroughness and approach. Thanks, and I look forward to the next opportunity to work with you.”

~ Director HR/Strategic Staffing, Pharmaceutical Firm

“RefCheck® provides me with the quality information that most HR professionals don’t have the skill, training, or time to collect.  Quality, flexible services, and reasonable costs are the main reasons I won’t use another service.  I also use RefCheck® to screen candidates for openings; this saves us time and gives us the consistency we need in matching the right person to the right job.”

~ Executive Director of HR, Regional Hospital Group

“The wonderful thing about you guys is that you take the question of hiring someone just as seriously as we do. It always feels like we’re in a true partnership.  This is a rare and wonderful thing in today’s business world.”

~ National Jewelry Retailer

To RefCheck®: “I really appreciate the “royal treatment” and our partnership.”

To his peers: “RefCheck® went above and beyond on this reference!”


~ Emails from Fortune 200 Retailer to RefCheck® and to internal peers

“You are a valued partner to us. Thanks to you and your team.”

~ SVP, Staffing, Fortune 200 Retailer

“Referral on LinkedIn: “I love RefCheck®.” [Their] service is professional and prompt. I always am grateful for [their] expertise and advice. It’s been great working with [them]!!”

~ Nonprofit engineering and technology resource organization

“RefCheck® Information Services always has a very professional demeanor and really has gotten to know us on a personal level.  They are in tune with our business needs and always provide a top-notch quality service.  This has made for a great relationship, and I know we can count on them with receiving all the facts/information we need in a timely manner.”

~ Global Manufacturer and Service Support Provider, part of Fortune 150 Conglomerate

“We hired our Pro Shop manager.  With the help of RefCheck® it made our selection very easy.  We will be contacting you soon about another possible employee.”

~ VP of Marketing, Golfing Industry

“The people at RefCheck® are very responsive, and very thorough.  They understand deadlines and will jump through hoops if necessary to meet them.”

~ Director of Staffing, Fortune 250 retailer

“I am constantly amazed by how much information RefCheck® obtains from previous employers about prospective employees.  RefCheck® does a great job getting previous employers to open up.”

~ Vice president, HR, Insurance Industry

“Thanks for getting this turned around for us (once we gave you what you needed!).  I read the report and it looks great.  I appreciate your partnership.”

~ Corporate Recruiting Director, Fortune 200 retailer

“Reference checks conducted within the recruiting function lack the expertise and the objectivity needed to collect candid and thorough information about the candidate. The interview process by itself is insufficient to assure that the right candidate is being selected. The perceptions of the interviewers must be validated (or challenged) by interviewing those who previously worked for and with the candidate. The best company that I know of that does this extremely well is RefCheck® – www.refcheck.com.”

~ Excerpt from Selecting “High Performers” Requires a Great Strategy and Even Better Execution, Superior Management Consultants, LLC

“I have partnered with RefCheck® for more than 15 years, both here at KEMBA Financial Credit Union and with a prior employer. The services and support provided by RefCheck® have always been superior.  They are extremely thorough in their reference interviews and their ethics and integrity are second to none.  I can always count on the RefCheck® team to be prompt in responding to inquiries and proactive in bringing issues to our attention.  We routinely look to RefCheck® as a resource, as they have recommended other service providers that they feel may add value to our business.  I am pleased to give RefCheck® the highest recommendation.”

~ Assistant Vice President Human Resources, Credit Union